Shipping Policy

At Maison JuJu, we are committed to providing you with a seamless shopping experience. Here’s everything you need to know about our shipping policies:

Free Standard Shipping:

Maison JuJu is pleased to offer free standard shipping anywhere in the continental U.S.A. on orders over $100. Enjoy delivery within 2-7 business days.

Shipping Rates for Orders Under $100:

• Standard Flat Rate Shipping – $10 (3-5 days)
• Express Shipping – $20 (2-3 days)
• Next Day Shipping – $30

Local Pickup:
Prefer to pick up your order? We offer local pickup service at our New Rochelle atelier. If you would like to use this option, please select it at checkout.

Delivery Time:
All items available in our online store are in stock, allowing for quick delivery. We will do our best to ship your purchase as soon as possible.

Order Notifications:
Once your order ships, you will receive an email notification with your tracking details.

Shipping to Multiple Addresses:
Unfortunately, we can only ship your online order to one location. To ship to multiple addresses, please place separate orders for each address.

Address Changes:
If you need to change your address after placing an order, please contact our customer service as soon as possible at info@maisonjuju.com. We will assist you if the order has just been placed.

Incorrect, Damaged Merchandise or Missing Packages:
If you receive incorrect or damaged items, or if your order shows as delivered but you haven’t received it, please contact us directly. Provide your order number and tracking details, and we will investigate the issue and work to resolve it promptly.

Thank you for choosing Maison JuJu. We appreciate your business and are here to help with any questions or concerns you may have regarding your order.